Ability of a product, service, system, component, or process to meet customer or user needs, expectations, or requirements. (ISO/IEC/IEEE 2010)
ISO/IEC/IEEE. 2010. Systems and Software Engineering -- Vocabulary (SEVocab) Geneva, Switzerland: International Organization for Standardization (ISO)/International Electrotechnical Commission (IEC)/Institute of Electrical and Electronic Engineers (IEEE) 2009 ISO/IEC/IEEE 24765:2010 [database online]. Available from http://pascal.computer.org/sev_display/index.action.