Multi-level SLAs for Harmonized Management in the Future Internet

From SEBoK
Revision as of 21:09, 2 June 2019 by Bkcase (talk | contribs) (Text replacement - "<center>'''SEBoK v. 1.9.1, released 16 October 2018'''</center>" to "<center>'''SEBoK v. 2.0, released 1 June 2019'''</center>")
Jump to: navigation, search

Theilmann, W., and L. Baresi. 2009. "Multi-level SLAs for Harmonized Management in the Future Internet." in Tselentis et al. (eds.), Towards the Future Internet - A European Research Perspective. Lansdale, PA, USA: IOS Press. DOI: 10.3233/978-1-60750-007-0-183.


This source is considered a primary reference for the Properties of Services article.


This paper aims to integrate management and governance issues at business, software, infrastructure, and network level, and introduces a multi-level SLA management approach to bridge these issues across different layers. It also provides insights on management and governance practices and requirements in various industrial domains.

SEBoK v. 2.0, released 1 June 2019