Managing for Quality and Performance Excellence

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Evans, J. & W. Lindsay. 2010. Managing for Quality and Performance Excellence. Florence, KY, USA: Cengage Southwestern. (ISBN 0324783205)


This source is considered a primary reference for the Quality Management article.


To read a description of this source, see the Cengage website.

SEBoK v. 1.9.1., released 16 October 2018