Difference between revisions of "High Reliability Organizations (HROs) (glossary)"
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<blockquote>''organization that has succeeded in avoiding catastrophes in an environment where normal accidents can be expected due to risk factors and complexity.''</blockquote>
Revision as of 21:01, 11 September 2012
An organization that has succeeded in avoiding catastrophes in an environment where normal accidents can be expected due to risk factors and complexity.
Wikipedia article (2012) on "High Reliability Organization" cites 16 references, including:
a) Weick, K. E., Sutcliffe, K. M., & Obstfeld, D. (1999). Organizing for High Reliability: Processes of Collective Mindfulness. In B. M. Staw & L. L. Cummings (Eds.), Research in Organizational Behavior (Vol. 21, pp. 81-123). Greenwich, CT: JAI Press, Inc., and
b) Weick, K. E., & Sutcliffe, K. M. (2007). Managing the Unexpected: Resilient Performance in an Age of Uncertainty, Second Edition. San Francisco, CA: Jossey-Bass.
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