Service Science (glossary)

From SEBoK Draft
Revision as of 19:25, 13 October 2020 by Bkcase (talk | contribs) (Text replacement - "'''SEBoK v. 2.2, released 15 May 2020'''" to "'''SEBoK v. 2.3, released 30 October 2020'''")
Jump to navigation Jump to search

The application of scientific, engineering, and management competencies that a service-provider organization performs that creates value for the benefit of the client of customer. (Katzan 2008, vii)

Sources

Katzan, H. 2008. Service Science. Bloomington, IN, USA: iUniverse Books.

Discussion

None.

SEBoK v. 2.3, released 30 October 2020
Retrieved from "https://sebokwiki.org/draft/w/index.php?title=Service_Science_(glossary)&oldid=59871"