Call Center (glossary): Difference between revisions
Jump to navigation
Jump to search
SEBoK v. 2.12, released 27 May 2025
m (Text replacement - "SEBoK v. 2.11, released 25 November 2024" to "SEBoK v. 2.12, released 20 May 2025") |
m (Text replacement - "SEBoK v. 2.12, released 20 May 2025" to "SEBoK v. 2.12, released 27 May 2025") |
||
| Line 9: | Line 9: | ||
[[Category:Glossary of Terms]] | [[Category:Glossary of Terms]] | ||
<center>'''SEBoK v. 2.12, released | <center>'''SEBoK v. 2.12, released 27 May 2025'''</center> | ||
Latest revision as of 23:44, 23 May 2025
Telephone service facility set up to handle a large number of (usually) both inbound and outbound calls. Some firms, however, specialize only in calls that are inbound (for assistance, help, or ordering) or outbound (for sales promotion or other messages). Most telephone orders are handled by call centers and not by the manufacturers or suppliers of goods or services. (BusinessDictionary.com)
Sources
BusinessDictionary.com, s.v. "Call Center," http://www.businessdictionary.com/definition/call-center.html (accessed July 25, 2012).
Discussion
None.