Advances in Services Innovations: Difference between revisions

From SEBoK Draft
Jump to navigation Jump to search
m (Text replacement - "<center>'''SEBoK v. 2.3, released 30 October 2020'''</center>" to "<center>'''SEBoK v. 2.4, released 17 May 2021'''</center>")
m (Text replacement - "<center>'''SEBoK v. 2.4, released 17 May 2021'''</center> " to "<center>'''SEBoK v. 2.4, released 19 May 2021'''</center> ")
Line 8: Line 8:
The book documents the state of the art in services science and combines contributions in service engineering, service management, and service marketing to help develop a roadmap for future research and development activities in these fields.  
The book documents the state of the art in services science and combines contributions in service engineering, service management, and service marketing to help develop a roadmap for future research and development activities in these fields.  


<center>'''SEBoK v. 2.4, released 17 May 2021'''</center>
<center>'''SEBoK v. 2.4, released 19 May 2021'''</center>


[[Category:Primary Reference]]
[[Category:Primary Reference]]

Revision as of 08:00, 19 May 2021

Spath, D., and K.P. Fahnrich. 2007. Advances in Services Innovations. Berlin, Germany: Springer-Verlag. ISBN 3-540-29858-4.

Usage

This source is considered a primary reference for the Fundamentals of Services article.

Annotation

The book documents the state of the art in services science and combines contributions in service engineering, service management, and service marketing to help develop a roadmap for future research and development activities in these fields.

SEBoK v. 2.4, released 19 May 2021