Service Science (glossary): Difference between revisions
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SEBoK v. 2.12, released 27 May 2025
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<blockquote>''The application of scientific, engineering, and management competencies that a service-provider organization performs that creates value for the benefit of the client of customer.'' (Katzan 2008, vii)</blockquote> | <blockquote>''The application of scientific, engineering, and management competencies that a service-provider organization performs that creates value for the benefit of the client of customer.'' (Katzan 2008, vii)</blockquote> | ||
=== | ===Sources=== | ||
Katzan, H. 2008. ''Service Science''. Bloomington, IN, USA: iUniverse Books. | Katzan, H. 2008. ''Service Science''. Bloomington, IN, USA: iUniverse Books. | ||
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[[Category:Glossary of Terms]] | [[Category:Glossary of Terms]] | ||
<center>'''SEBoK v. 2.12, released 27 May 2025'''</center> | |||
Latest revision as of 00:01, 24 May 2025
The application of scientific, engineering, and management competencies that a service-provider organization performs that creates value for the benefit of the client of customer. (Katzan 2008, vii)
Sources
Katzan, H. 2008. Service Science. Bloomington, IN, USA: iUniverse Books.
Discussion
None.