Service Science (glossary): Difference between revisions
Jump to navigation
Jump to search
SEBoK v. 2.10, released 06 May 2024
m (Text replacement - "SEBoK v. 2.9, released 13 November 2023" to "SEBoK v. 2.9, released 20 November 2023") |
m (Text replacement - "SEBoK v. 2.9, released 20 November 2023" to "SEBoK v. 2.10, released 06 May 2024") |
||
| Line 9: | Line 9: | ||
[[Category:Glossary of Terms]] | [[Category:Glossary of Terms]] | ||
<center>'''SEBoK v. 2. | <center>'''SEBoK v. 2.10, released 06 May 2024'''</center> | ||
Revision as of 22:44, 2 May 2024
The application of scientific, engineering, and management competencies that a service-provider organization performs that creates value for the benefit of the client of customer. (Katzan 2008, vii)
Sources
Katzan, H. 2008. Service Science. Bloomington, IN, USA: iUniverse Books.
Discussion
None.