Advances in Services Innovations: Difference between revisions
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SEBoK v. 2.9, released 13 November 2023
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The book documents the state of the art in services science and combines contributions in service engineering, service management, and service marketing to help develop a roadmap for future research and development activities in these fields. | The book documents the state of the art in services science and combines contributions in service engineering, service management, and service marketing to help develop a roadmap for future research and development activities in these fields. | ||
<center>'''SEBoK v. 2. | <center>'''SEBoK v. 2.9, released 13 November 2023'''</center> | ||
[[Category:Primary Reference]] | [[Category:Primary Reference]] | ||
Revision as of 17:48, 22 October 2023
Spath, D., and K.P. Fahnrich. 2007. Advances in Services Innovations. Berlin, Germany: Springer-Verlag. ISBN 3-540-29858-4.
Usage
This source is considered a primary reference for the Fundamentals of Services article.
Annotation
The book documents the state of the art in services science and combines contributions in service engineering, service management, and service marketing to help develop a roadmap for future research and development activities in these fields.