Information and Communications Technologies (ICT) (glossary)

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Information and communication technology...include computer hardware (computers, storage devices, printers, and other peripherals); computer software (operating systems, programming tools, utilities, applications, and internal software development); computer services (information technology consulting, computer and network systems integration, Web hosting, data processing services, and other services); and communications services (voice and data communications services) and wired and wireless communications equipment. (World Bank 2012)


World Bank. 2012. Information and Communication Technology Expenditure. Accessed on 11 September 2012. Available at



SEBoK v. 1.6 released 25 March 2016

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