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Table. Service Systems Engineering: Service Evaluation Measures (Source: Tien and Berg, 2003/ Permission Pending)

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current16:20, 15 August 2011Thumbnail for version as of 16:20, 15 August 2011960 × 720 (297 KB)Smenck2 (talk | contribs)Table. Service Systems Engineering: Unique Characteristics and Evolving Methods (Source: Tien and Berg, 2003/ Permission Pending)
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